CashALL Cancellation Policy

1. Zero Cancellation Fees (₹0 at All Times)

At CashALL, we respect your freedom of choice. You can cancel your order at any stage prior to device handover with absolutely zero cancellation fee or financial penalty:

• Pre-Dispatch Cancellation: You may cancel anytime before the agent arrives with one simple call or message.
• On-Site Doorstep Cancellation: If our field technician inspects your device and proposes a revised re-quote due to condition discrepancies that you do not agree with, you can decline immediately. The agent will hand your phone back, thank you for your time, and depart with ₹0 charged.

2. How to Cancel Your Order

To cancel an active booking, you have three immediate options:

• Direct Call: Call our customer desk at +91 7604092333 with your order number.
• WhatsApp: Send a quick message to our verified WhatsApp support desk mentioning your order reference.
• To the Agent Directly: When the agent calls you before arrival, simply inform them that you wish to cancel or reschedule.

3. When Can a Sale NOT Be Cancelled?

Once physical inspection is completed, both parties agree to the final price, the factory data reset is performed, and payment is credited to your bank account or UPI handle, the sale is officially concluded and irreversible. Because devices enter our refurbishment and parts sorting stream immediately, items cannot be retrieved or returned once payment has cleared.